How to disconnect airtel broadband connection online? Airtel is one of the largest telecom service providers in India and offers a wide range of services, including broadband internet. If you are an Airtel broadband user and wish to disconnect your connection for any reason, you can do it online without visiting an Airtel store or contacting customer service. In this article, we will guide you through the step-by-step process of disconnecting your Airtel broadband connection online.
Visit the Airtel website – https://www.airtel.in/
Scroll down to the bottom of the page and click on ‘Support’ under ‘Quick links.’
Select ‘Broadband’ from the ‘Browse by Category’ dropdown menu.
Click on ‘Disconnect or Surrender Airtel Broadband’ under ‘Useful Links.’
You will be redirected to the ‘Disconnect or Surrender Airtel Broadband’ page. Click on ‘Click Here’ to initiate the disconnection process.
Enter your Airtel broadband account number, registered mobile number, and email ID in the respective fields.
Select the reason for disconnection from the dropdown menu.
Enter the date on which you wish to disconnect your broadband connection.
Enter your current billing address and alternate contact number.
Click on ‘Submit.’
You will receive a confirmation message on your registered mobile number and email ID.
A service executive from Airtel will contact you within 24 hours to confirm the disconnection request and schedule the pick-up of the modem.
On the scheduled date and time, the Airtel service executive will visit your premises to collect the modem and complete the disconnection process.
It is important to note that you should clear all your outstanding dues and return the modem to Airtel before initiating the disconnection process. Failure to do so may result in additional charges or legal action.
In conclusion, disconnecting your Airtel broadband connection online is a simple and hassle-free process. By following the above-mentioned steps, you can easily initiate the disconnection process without visiting an Airtel store or contacting customer service. However, it is important to ensure that you have cleared all your outstanding dues and returned the modem before initiating the disconnection process.