Step 1: Visit the RERA website
The first step in filing a RERA complaint online is to visit the official website of the RERA authority of your State. Each State has its own RERA website where you can file a complaint. For example, the website for the Maharashtra RERA authority is https://maharerait.mahaonline.gov.in/. You can find the website for your State by searching online or through the State government website.
Step 2: Register on the website
Once you have reached the RERA website, you need to register yourself on the website by providing your personal details such as name, address, contact number, and email address. You may also be required to upload a copy of your Aadhaar card or any other identification proof.
Step 3: Fill the complaint form
After registering on the website, you need to fill the complaint form. The complaint form will require you to provide details such as the name of the developer, the project name, and the date of booking. You also need to provide a detailed description of the issue you are facing.
Step 4: Attach supporting documents
To support your complaint, you need to attach all relevant documents such as the booking agreement, payment receipts, and correspondence with the developer. Make sure to upload all documents in the prescribed format and size.
Step 5: Submit the complaint
After filling the complaint form and attaching the supporting documents, review the details to ensure that they are accurate and complete. Once you are satisfied, submit the complaint on the website. You will receive an acknowledgement slip with a unique reference number. Keep this slip safe as it may be required for future reference.
Step 6: Follow up with the RERA authority
After filing the complaint, you can follow up with the RERA authority to check the status of your complaint. You can do this by logging in to your account on the RERA website or by calling the RERA helpline. The RERA authority will investigate your complaint and may ask for additional information or documentation if required.
In conclusion, filing a RERA complaint online is a simple and convenient process. By following the above steps, you can file a complaint with the RERA authority of your State and seek resolution for any issues related to your property purchase. Remember to provide accurate and complete information and attach all relevant documents to support your complaint. If you have any issues or queries, you can contact the RERA helpline or visit the RERA authority office in person.