How to file tdr for online ticket

Sometimes, due to unforeseen circumstances, train travelers may need to cancel their tickets. In such cases, the traveler can file a Ticket Deposit Receipt (TDR) for the online ticket to receive a refund. In this article, we will guide you through the steps on how to file a TDR for an online ticket.

Step 1:

Visit the Indian Railways website To file a TDR for an online ticket, visit the Indian Railways website at Click on the ‘Cancel Ticket’ option on the homepage.

Step 2:

Select the ticket for cancellation After accessing the ‘Cancel Ticket’ page, select the ticket you wish to cancel and file a TDR for.

Step 3:

Provide the reason for cancellation Select the reason for the cancellation of the ticket from the options provided. Make sure to select the correct reason as it will determine the eligibility for a refund.

Step 4:

Enter the required details Enter all the necessary details, such as the PNR number, train number, journey date, and boarding station. Make sure to enter accurate information to ensure a successful TDR filing.

Step 5:

Submit the TDR request After providing all the necessary details, submit the TDR request to initiate the refund process.

Step 6:

Check TDR status After submitting the TDR request, you can check the status of your TDR by accessing the ‘TDR History’ option on the Indian Railways website. The status will indicate whether the refund has been approved or rejected.


The refund amount and eligibility will depend on the fare rules of the ticket and the reason for cancellation.


Filing a TDR for an online ticket cancellation is a simple process that can be done through the Indian Railways website. It is important to provide accurate information and select the correct reason for cancellation to ensure a successful refund. If you face any issues or have any queries regarding the process, you can contact the Indian Railways customer support for assistance.