Cognizant Hiring Freshers For Junior Data Analyst : Do you also want to get job in Cognizant for the role of Junior Data Analyst then we bring a golden opportunity for you and we will provide a detailed description about Cognizant Hiring Freshers For Junior Data Analyst if you want work in Cognizant so you have to read the whole description about it.
I want to tell more information about Cognizant Hiring Freshers For Junior Data Analyst in which Cognizant is hiring for the role of Junior Data Analyst now the online registration for this Cognizant jobs started so don’t miss this opportunity and try to fill the registration form as soon as possible we are providing you the complete instruction how to fill this Cognizant Hiring Freshers For Junior Data Analyst step by step guidance in this article we will provide you registration link of this Cognizant Jobs at the end of this article.
Hiring Alert
Hello Jobseekers if you are a fresher and looking for a job right now then you are at right place to get the job updates and to success in your career. Indiashiksha.com is a Software jobs posting platform where you get the opportunity to apply the jobs. Here we daily post the job of top software company which is hiring. By visiting this website many people got the job opportunity and get success in the field of software engineering. If you also want to success then daily visits our website.
Cognizant Hiring Freshers For Junior Data Analyst
Check The Eligibility Criteria For This Job
| * Role: | Junior Data Analyst |
| * Salary: | ₹ 3.25 LPA (Expected) |
| * Location: | Kolkata, India |
| * Experience: | Freshers (0-1Year) |
| * Education | BE CS/IT/All Branch |
| * Batch | 2024 |
Job Description
We are seeking a dedicated Process Executive for our CDM/PV team with 0 to 3 years of experience. The ideal candidate will have strong technical skills in MS Excel and domain expertise in Customer Management and Complaint Management within the Life Sciences sector. This hybrid role requires rotational shifts and offers an opportunity to contribute significantly to our customer service excellence.
Responsibilities
- Manage and process customer data efficiently using MS Excel to ensure accuracy and completeness.
- Handle customer complaints and inquiries with professionalism and empathy ensuring timely resolution.
- Collaborate with cross-functional teams to improve customer management processes and enhance service delivery.
- Monitor and analyze customer feedback to identify trends and areas for improvement.
- Maintain detailed records of customer interactions and transactions ensuring data integrity.
- Provide regular reports and updates on customer service metrics to management.
- Assist in the development and implementation of customer service policies and procedures.
- Support the training and development of new team members in customer management and complaint handling.
- Utilize domain knowledge in Life Sciences to address specific customer needs and concerns.
- Ensure compliance with industry regulations and company policies in all customer interactions.
- Participate in continuous improvement initiatives to enhance customer satisfaction and operational efficiency.
- Communicate effectively with customers and internal stakeholders to resolve issues and provide solutions.
- Adapt to rotational shifts and hybrid work model to meet the needs of the business and customers.
Qualifications
- Possess strong technical skills in MS Excel including data analysis and reporting.
- Demonstrate expertise in Customer Management within the Life Sciences sector.
- Exhibit proficiency in Complaint Management ensuring effective resolution of customer issues.
- Show excellent communication and interpersonal skills for handling customer interactions.
- Display attention to detail and accuracy in data management and record-keeping.
- Have the ability to work collaboratively in a team environment and support cross-functional initiatives.
- Adapt to a hybrid work model and rotational shifts to meet business requirements.
- Maintain a customer-centric approach prioritizing customer satisfaction and service excellence.
- Ensure compliance with industry standards and company policies in all tasks.
- Participate in ongoing training and development to stay updated with industry trends and best practices.
- Utilize problem-solving skills to address customer issues and improve processes.
- Exhibit strong organizational skills and the ability to manage multiple tasks simultaneously.
Certifications Required
Certification in MS Excel or Customer Service Management is preferred.
About Company
Cognizant is the Top Multinational Product Based Company. It is a Great Place To Work Certified Company and It’s proving services like e commerce, cloud computing, Online Streaming and Advertising as well as Artificial Intelligence Technology etc. It is providing good working environment and work life balance with great perk and benefits.
Also Apply This Job
