eClerx Jobs for Freshers 2024 for Analyst, Analyst eClerx jobs for freshers, eClerx Jobs for Freshers 2023, eClerx jobs, it jobs vacancy.
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Check The Eligibility Criteria
eClerx Hiring
* Role: | Analyst |
* Salary: | 4 – 7 LPA |
* Location: | Mumbai, Maharashtra, India |
* Experience: | Fresher |
* Education | All Branch/CS/IT |
* Batch | 2023/2024 |
eClerx Jobs for Freshers 2024 for Analyst
JOB DESCRIPTION
The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.
What are your Key Responsibilities?
- Review tickets/order IDs base on input documents provided by client
- Communicate effectively to take appropriate steps to resolve customer’s problems
- Checking status of services on account in client tools
- Excellent multi-tasking and creative problem solving skills
- Ability to act swiftly and decisively when dealing with critical situations – ability to assess situations and initiate appropriate action
- Updating order details status in internal as well as client tools
- Should be able to create daily report and share with client base
- Meet process expectations with high quality standards and adherence to SLAs
- Works collaboratively with team & Project Manager to ensure timely delivery of project
What Skills you should have?
- Fresher or 1-year experience in
- Possess good working knowledge of Excel and PowerPoint
- Ability to develop and analyze ticket
- Proven ability to self-check work to ensure results are error-free
- Ability to communicate effectively with clients
- Ability to work in a high-energy, quickly changing, and demanding environment including working in rotational shifts
If this sounds like you then you are our kind of person
- Bachelor’s degree in any field
About Us
At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value |
How to Apply?
- To apply for a job on the job portal of an organization, read through all the information provided on the job portal listing page carefully.
- Look for the apply link on the job listing page portal, usually located somewhere on the page; it may be on the on the top side or on the downside. It is also highlighted with some bold color icon buttons.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information you provided before submitting the application.
- Ensure that your contact information is correct, up-to-date, and accurately reflects your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview and resume shortlisting process.
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