Mozilor Jobs for Freshers 2024 for Technical Support Engineer

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* Role:	Technical Support Engineer
* Salary:	As Per Company(Expected)
* Location:	Kozhikode, Kerala, India
* Experience:	Freshers(0-1Year)
* Education	BA/ BBA/ BSc/ BCom/ BE/ B.Tech/ MBA/ ME/ M.Tech/ MCA/ MSC/ Mcom/ Phd or Any degree
* Batch	Fresher

Job Description:-

You will be responsible for providing technical support to new and prospective customers via email/ chat

Responsibilities:

Provide Chat / Email based support to international customers for our SaaS Product
Resolve all pre-sales and post-sales customer queries on-time following support SLA
Delight customers by assisting them with their queries regarding the product
Analyze and understand a problem from the customer’s point of view.
Take the role of a consultant in evaluating customer’s requirements and map it to product features.
Configure the product on behalf of customers based on their requirements

Requirements:

0-1 year experience in the software/tech industry
2023/2024 Graduates Preferred
Hands-on experience with configuring software products
Good understanding on JavaScript, HTML, CSS
Customer-centric orientation with strong communication skills in English (written and verbal)
Analytical, problem-solving, and troubleshooting skills
A technical background, preferably in software engineering.

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How to Apply For Company Recruitment Drive 2024 – (Please Apply before Expire date of the link)

If you are interested and eligible. You can register or apply for this Recruitment online. Please click the below link to Apply ASAP

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