Tech Mahindra Jobs for Freshers 2024 for Associate Customer Support

Tech Mahindra is Hiring for Graduates

Work Mode- Work from Home

Job Title- Junior/Senior Content Writers (Associate Customer Support)

Language Required-Gujarati, Malayalam, Hindi, Tamil, Bengali, Marathi

Employment Status- 3 Months (Contract Period)

Position Overview:

We’re seeking a highly skilled and experienced content writing expert to join our team and provide support for our Language Model (LLM) and Generative AI initiatives. As a content writing expert, you will play a key role in enhancing the content generating capabilities of AI systems, ensuring meaningful, accurate and contextually appropriate language generation. This is a critical position that requires an understanding of content writing for natural language processing and machine learning. The ideal candidate will have strong skills in short & long formats of writing, strong editing and content review skills, and the ability to collaborate effectively with cross-functional teams. You’ll be required to work on safety or non-safety formats of writing.

Required Qualifications and Skill Set

• Master’s degree in English, Journalism, Marketing, Communications, or a related field preferred.
• High proficiency in English Language (Writing and Speaking)
• Should have 0 to 5 years of professional experience in writing, reviewing, and editing high-quality content in various genres, styles, and formats, such as news, features, social media, or marketing copy.
• Ability to understand and adapt writing style of client guidelines and policies.
• Understanding of AI technology, machine learning, and natural language processing, and a keen interest in exploring their potential applications in content creation.
• Passion for language, creativity, and innovation, and a strong desire to push the boundaries of what is possible with AI-generated content.
• Meticulous attention to detail and ability to work through problems systematically.
• Strong communication, collaboration, and project management skills, and the ability to work effectively in a fast-paced and dynamic environment. Responsibilities
• To write, rewrite, edit and enhance the content for clarity and correctness as per the given guidelines.
• To review summaries to ensure 100% content quality and usability for model training.
• Collaborate with client product team and other stakeholders to ensure alignment with project requirements while calibrating with the program stakeholders.
• Work with senior writers under their guidance and mentorship undergoing continuous learning and improvement.
• The task will need to be performed on a client owned platform

Qualification & Experience

• Graduation is Compulsory
• 0 – 5-year experience

(SHARE CV- bhavya.dogra@techmahindra.com/ 9872986389)