Zoom Jobs for Freshers 2024 for Technical Support Engineer

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Zoom Mass Hiring

* Role: Technical Support Engineer
* Salary: .As per Industry(Expected)
* Location: Bangalore
* Experience: Freshers(0-1Year)
* Education BE CS/IT/All Branch
* Batch Recent-Batch

Zoom Jobs For Freshers 2024 For Technical Support Engineer.

Zoom Jobs for Freshers 2024
                                                                        Zoom Jobs for Freshers 2024

Zoom jobs for freshers 2024 ,Zoom jobs for bca freshers, Zoom Jobs for Freshers 2023, Zoom  jobs,it jobs vacancy,freshersworld,jobsforu,freshershunt.

Job Description:-

What you can expect

The ideal Technical Support Engineer is someone who will be passionate about our cloud collaboration vision and has a great attitude. The Technical Support Engineer is expected to be highly proficient in all areas related to our Zoom products. Must have technical support experience supporting enterprise clients.

Candidates with a CCNA / CCNP voice certification is preferred but not required.


About the Team

Zoom values customer, team member, and community care. They offer hybrid work and respect individual styles. The team includes senior staff and specialists for support. Emphasis is on collaboration and teamwork.



  • Providing support to troubleshoot and resolve technical issues reported by customers through phone, chat, and ticket channels.
  • Identifing bugs, test, reproduce, report, and work with the escalation engineers to assist with a fix and test/verify fix versions.
  • Providing ideas and assist with the creation of documentation and training material for external and internal Support Center content.
  • Maintaining clear, concise, and positive communication for all cases in a timely manner including follow-ups with customers and team members.
  • Staying familiar with all of Zoom’s products and offerings, as well as those of competitors and partners in the industry.


What we’re looking for

  • Have past experience of at least Tier II level Technical Support and Customer Service experience.
  • Have experience in Unified communications with video and telephony-based products.
  • Have knowledge in firewall and networking
  • Have good working knowledge and skills in Microsoft Office 365, Microsoft Exchange, Azure AD and SSO
  • Have understanding of networking concepts, protocols, and troubleshooting methodologies.
  • Have understanding of SIP, Telephony and H323 Protocols.
  • Have relevant certifications (e.g., CompTIA Network+, Cisco CCNA)


Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.


As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.


About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

How to Apply?

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  • Look for the apply link on the job listing page portal, usually located somewhere on the page; it may be on the on the top side or on the downside. It is also highlighted with some bold color icon buttons.
  • Clicking on the apply link will take you to the company’s application portal.
  • Enter your personal details and any other information requested by the company in the application portal.
  • Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
  • Double-check all the information you provided before submitting the application.
  • Ensure that your contact information is correct, up-to-date, and accurately reflects your qualifications and experience.
  • Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview and resume shortlisting process.

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