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Check The Eligibility Criteria
Microsoft Hiring
| * Role: | Technical Support Engineering |
| * Salary: | ₹ 4 – 10 LPA (Expected) |
| * Location: | Multiple Locations |
| * Experience: | Freshers (0-1Year) |
| * Education | Bachelor’s Degree in Computer Science, Information Technology (IT), or related field. |
| * Batch | 2025 / 2026/ 2027 |
Microsoft Intern for Freshers 2024 for Technical Support Engineering
Microsoft Intern for Freshers 2024 for Technical Support Engineering , Microsoft Off campus jobs for freshers 2024, Microsoft Off Campus Drive for Freshers 2024, Microsoft jobs for freshers 2024, Microsoft IT Jobs for Freshers, It jobs for freshers work from home, Off Campus jobs Work From Home, Off Campus jobs for BTech Freshers.
Job Description:-
Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.
As a Techical Support Engineering Intern, unSder supervison, you will provide technical support to customers, partners, field engineers and other product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked and/or wireless systems. You will perform troubleshooting and related analyses; escalates issues as appropriate or serves as the escalation point for highly complex issues.
At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
Qualifications
- Currently pursuing a Bachelor’s Degree in Computer Science, Information Technology (IT), or related field
- Must have at least 1 semester/term remaining following the completion of the internship
Responsibilities
- Reviews issues and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
- Analyzes problems and develops solutions to meet customer needs using log analysis and other proprietary tools.
- Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
- Provides feedback to improve products to more senior engineers or technical advisors.
- Attends case triage meetings and/or case discussions to collaborate and share ideas to resolve problems.
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