Zones Hiring Freshers 2024 for L1 Service Desk

Zones Hiring Freshers 2024 for L1 Service Desk: Do you also want to get job in Zones for the role of L1 Service Desk then we bring a golden opportunity for you and we will provide a detailed description about Zones Hiring Freshers 2024 for L1 Service Desk if you want work in Zones so you have to read the whole description about it.

I want to tell more information about Zones Hiring Freshers 2024 for in which L1 Service Desk is hiring for the role of L1 Service Desk now the online registration for this Zones jobs started so don’t miss this opportunity and try to fill the registration form as soon as possible we are providing you the complete instruction how to fill this Zones Hiring Freshers 2024 for L1 Service Desk step by step guidance in this article we will provide you registration link of this Zones Jobs at the end of this article.

Hiring Alert

Hello Jobseekers if you are a fresher and looking for a job right now then you are at right place to get the job updates and to success in your career. Indiashiksha.com is a Software jobs posting platform where you get the opportunity to apply the jobs. Here we daily post the job of top software company which is hiring. By visiting this website many people got the job opportunity and get success in the field of software engineering. If you also want to success then daily visits our website.

Zones Hiring Freshers 2024 for L1 Service Desk

Check The Eligibility Criteria For This Job

* Role:	L1 Service Desk
* Salary:	₹3 to 3.6 LPA (Expected)
* Location:	Bengaluru India
* Experience:	Freshers (0-1Year)
* Education	BE CS/IT/Any Graduate
* Batch	2021/ 2022/ 2023/ 2024

Job Description

To provide technical support & assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest. To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels.

What you’ll do as the (L1- Service Desk):

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Serve as the first point of contact for customers seeking technical assistance through various channels like phone, chat & email.
Experience in Core IT Support, Addressing Clients Worldwide (24*7).
Experience troubleshooting and configuring desktop hardware and associated peripherals.
Ability to work in a team environment and communicate effectively through chat systems (e.g. Microsoft teams, Skype)
Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting.
Experience working in a fast-paced environment.
Strong customer service experience.
Excellent communication skills is must.
Ability to multitask well.
Real time Ticket creation and documentation.
Ability to perform tasks within SLA’s.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Determine the best solution based on the SOP’s / KB’s related to the issue and the relevant details provided by customers.
Walk the customer through the problem-solving process.
Escalate unresolved issues to the next level of support personnel.
Provide accurate information on IT products or services.
Record events and problems and their resolution in logs.
Follow-up and update customer status and information
Pass on any feedback or suggestions from customers to the appropriate internal team.
Identify and suggest possible improvements to procedures & KB articles.
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and resolve basic technical issues faster.
24/7 rotational shift.

What you will bring to the team:

Experience – 0- 0.6 months in IT Support

Education – Bsc (IT, Computer) or B.Tech/ BE, BCA, M.Tech, MCA, Msc (Computer)

Reporting – Team Lead

Zones offers a comprehensive Benefits package.

While we’re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring to our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life.

About Company

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Apply Here

Also Apply This Job

CGI Jobs for Freshers 2024 for Associate Software Engineer

NTT DATA Jobs for Freshers 2024 for Associate Software Development Engineer

Edifecs Jobs for Freshers 2024 for Associate Software Engineer

For More Updates Subscribe Our YouTube Channel

How To Apply for This Jobs

To apply for this job click on the above provided link Apply Here for apply this job.

After clicking on the link you will be redirected to the career page of the company website.
Then click on the link to apply mentioned job on the career page of the company website.
Enter your personal details and Education details and Experience as well as Skillsets.
Then upload your resume and cover page as per the company requirements and Job Description.
Once you verify your all the entered details before submitting the registration application.
After verifying your all the details then click on the submit button to successfully apply this job.

Join Our Social Network For Updates

🔔 Official Telegram channel:- IndiaShiksha	Join Now
💼Graduates Jobsfor BBA, MBA, BA, MA, B.Com, M.Com, Any Graduate and Diploma	Join Now
💼IT Experienced Jobs	Join Now
👉 Whatsapp page:- IndiaShiksha	Join Now
👉 Instagram page:- IndiaShiksha	Join Now
👉 Linkedin Page:- IndiaShiksha	Join Now

Jobs By Location	Jobs By Company	Jobs By Qualification
Across India	Accenture	10th Pass/12th Pass
Bengaluru	Amazon	Any Graduate/Degree
Mumbai	Cognizant	BE/BTECH/ME/MTECH
Hyderabad	Deloitte	BCA/MCA
Delhi	GlobalLogic	BSC/MSC
Kolkata	JPMorgan	BCOM/MCOM
Pune	LTIMindtree	MBA/PGDM
Noida	HCL	Diploma
Ahmedabad	Infosys	Jobs Types
Chennai	TCS	Fresher Jobs
Gurgaon	Zoho Corp	Experienced Jobs
Coimbatore	IBM	Walk-In Drives
Work From Home	Tech Mahindra	Internships